Told $7,000 for a new gas main. Fixed for $1,800.
A customer had been told they could be facing a full gas main renewal. Josh found the actual leak instead.
What this job actually cost
The quote
The customer had been told they could be facing around $7,000 for a gas main renewal.
Something didn’t sit right
Something about the process didn’t sit right. Josh organised temporary hot water so the customer wasn’t left without it overnight, then returned the next day and spent time locating the actual leak.
The real problem
Repair the leak where it was, rather than replace the entire gas main.
The outcome
Repaired for around $1,800 — roughly $5,200 less than the full renewal.
How this job played out
- 01
The problem
The customer had been told they could be facing around $7,000 for a gas main renewal.
- 02
What we found
Something about the process didn’t sit right. Josh organised temporary hot water so the customer wasn’t left without it overnight, then returned the next day and spent time locating the actual leak.
- 03
What we recommended
Repair the leak where it was, rather than replace the entire gas main.
- 04
The outcome
Repaired for around $1,800 — roughly $5,200 less than the full renewal.
A closer look
Corroded gas supply pipe exposed in an excavated trench
The R&J Promise: Clear options before additional work proceeds.
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