
Hot Water Repairs & Replacement in Adelaide’s North-East
No hot water is frustrating enough without trying to work out whether you need a repair or a full replacement.
The R&J Promise: Clear options before additional work proceeds.
When a hot water system stops working, the first question is what’s actually wrong — not which new unit to buy. R&J assesses the system, explains whether maintenance, repair or replacement makes sense, and commonly installs Thermann products when replacement is the better option.
Signs it’s time to call
- No hot water at all
- Hot water runs out faster than it used to
- Water from the tank or relief valve
- Rusty or discoloured hot water
- Pilot light keeps going out
Hot Water services


Equipment & brands: R&J commonly installs Thermann hot water systems.
- 4.9★
- Google rating
- 35
- Google reviews
- 11 yrs
- Plumbing experience
The R&J way
Find the problem. Explain the options. Fix it properly.
- 01
Investigate
Listen, look and test. No guessing.
- 02
Diagnose
Find the real cause, not just the symptom.
- 03
Repair
Fix it properly, with quality materials.
- 04
Long-term solution
Explain the options and agree a fix aimed at the underlying cause.
For hot water, that looks like:
Assess the system
Explain what’s wrong
Compare repair vs replace
Agree the fix
Install or repair
Quality work. Clear explanations.
R&J explains what has been found and discusses the available options before agreeing to work beyond the original scope.
- Done properly, not rushed
- Quality materials
- Changes discussed before extra work
Real feedback, straight from Google.
35 Google reviews
-
Absolute perfection! Josh is a true professional and got the pipe leak sorted in no time. The whole process is swift and hustle free - safe to say he’s the best plumber I’ve interacted with. Many thanks Josh!
JD Johnny D4 months ago · Google -
Absolute legends beat our other quotes by a mile(which was even better considering the fact it was a big job) and were prompt, professional and lovely. They were very accommodating to the the fact that my partner works night shift…
BS Bek Spinks3 months ago · Google -
I called Josh to help with a plumbing issue at my parents' house. Josh was prompt, professional, and fixed the drainage issue and explained in detail what was going on in the pipes, including showing them pictures from his CCTV inspection…
DC Dale Chartres5 months ago · Google -
Absolute perfection! Josh is a true professional and got the pipe leak sorted in no time. The whole process is swift and hustle free - safe to say he’s the best plumber I’ve interacted with. Many thanks Josh!
JD Johnny D4 months ago · Google -
Absolute legends beat our other quotes by a mile(which was even better considering the fact it was a big job) and were prompt, professional and lovely. They were very accommodating to the the fact that my partner works night shift…
BS Bek Spinks3 months ago · Google -
I called Josh to help with a plumbing issue at my parents' house. Josh was prompt, professional, and fixed the drainage issue and explained in detail what was going on in the pipes, including showing them pictures from his CCTV inspection…
DC Dale Chartres5 months ago · Google
- “Wow what an excellent service all round, these guys are the real deal.”
- “Great job and a good price to replace a totally root-clogged section of drain.”
- “Great communication, efficient and left the place clean and tidy”
Hot water jobs, real and recent
Tips and real jobs from Josh’s Instagram, like why banging pipes can mean trouble for your hot water system.
src/data/site.ts (services[].reels).Answers from Josh
Hot Water FAQs
Can’t see your question? Josh is happy to talk it through.
Should I repair or replace my hot water system?
It depends on the system’s age, the fault and your long-term needs. Josh explains both options — if something smaller will solve the problem properly, he’ll say so.
Which hot water brands do you install?
R&J commonly uses Thermann hot water products and can advise on a suitable system for your property.
Can you get to me today?
R&J can often attend within 24–48 hours depending on workload, location and the nature of the job. Same-day attendance may sometimes be possible, but it is not guaranteed.
What if I’m not happy with the work?
Contact Josh with a description of the concern and photos if helpful. He can assess what is happening and explain the next step.
Talk to Josh about your hot water.
You don’t need to know exactly what the problem is. Tell Josh what’s happening, what you’ve noticed and what outcome you’re after.
- Josh has 11 years’ experience as a plumber
- Clear advice before work begins
- Licence PGE275151